Everything you need to support you in
your efforts as a family caregiver
Home Care
With The big heart healthcare we don’t provide set packages of care, instead we tailor our care services to each individual Client. We understand that each person has their own wants and needs. We also know how situations can change. We provide a broad range of services, all of which are available to every Client. We work closely with you to develop the right care package, ensuring that it meets your requirements. This includes catering for different languages, cultural needs and religions. So, whether it’s just a visit a week to go out for a walk, daily visits to assist with personal care or medication prompts, a helping hand with light housework or meal preparation – we can cater for every need. Or, if one week a Client wants assistance with shopping and the next they don’t, that’s fine with us, too. We’re just here to help.
Complex Care
Complex care is a specialist form of support available to those with a chronic or long-term health condition, who require extra assistance to manage their symptoms and complete day-to-day activities. Complex care can include any condition that requires clinical support, such as Parkinson’s, acquired brain injuries or a neurological condition. It can also be provided if someone requires nursing care as a result of their primary condition, for example, a PEG feeding tube after someone has had a stroke.
Complex care support plans will have involvement from a clinical nurse, who will work closely with the care manager carrying out the initial assessment to ensure all aspects of the customer’s clinical care requirements are catered for. For example, there may be specific instructions for someone with a stoma and the amount of support a carer is to deliver.
Support plans can be altered at any time by the customer’s care manager and are always reviewed every six months.
Respite Care
Respite care is designed to be delivered on a short-term basis from either a live-in carer or visiting carer. You may choose respite care if your regular caregiver needs to take a break to recharge their batteries, if you’ve just been discharged from hospital and need extra help while you recover or if you want to take a holiday or attend a celebration but are unable to by yourself. We’ll ensure that you have a carer who is able to deliver the right level of complex care that you require.
A fully vetted carer will provide care, and maintain a routine in the same way you would. They’ll offer a listening ear, adapt to your needs, and support with anything from washing and dressing, to preparing meals and helping with hobbies.
Supported Living
We support people with learning disabilities to the highest standard and in line with their support plan, cultural needs and wishes.
We support service users with personal care if required, which may include toileting and bathing, in line with their support plan.
We support and encourage people to make choices and life decisions in line with the Mental Capacity Act requirements.
We support people with their health needs as required, e.g. taking medication and attending doctor’s appointments.
We promote health, safety and well-being of the people we support.
Live In Care
We offer round-the-clock support to you in your home, so you can receive the care you need whenever you require it. Residing with you in your home, a live-in carer will stay with you day and night, getting to know everything about you and your routines whilst providing bespoke care. And because we understand how unsettling it may be to invite someone you don’t know to live in your home with you, we’ll work with you to select the perfect care for you, in both care experience and personality.
Recruitment
The big heart healthcare Solutions Ltd is one of the leading healthcare recruitment agencies in the UK. We supply a full range of locum, temporary and permanent healthcare professionals into NHS trusts, PCTs, loacal authorities, GP surgeries and the private sector, and we’ve established a reputation for providing a quality of service and integrity that is second to none.
Our Mission
To provide the best care possible to rehabilitate,
to assist client live independently and enhance
the quality of life.